How Do I Cancel?
Considering Quitting?
Before you go, please watch this 6-minute video.
Video Summary
Women often tell me they want to quit because they get overwhelmed, aren't using the materials, and don't want to pay for something they aren't using. (By the way, this is really normal and happens to everyone sometimes.)
Think about your weight loss why from when you started. Where will you be a year from now? Will you really do it on your own? (I never could.)
You are NOT a failure. There's nothing wrong with you. You are not behind. You are right on time, doing your best.
You CAN get to your healthy weight and stay there for life.
Because I so strongly believe in you, I have an invitation:
- Will you commit to doing these 3 tasks for 7 days?
- 1. Track what you eat (imperfectly counts!). Here's a food log if you need one.
- 2. Pay attention to calories or points. Use the chart here as a guide.
- 3. Weigh-in on Tuesday.
- You have my full permission to ignore everything else in the membership during these 7 days, too. 😉 Just focus on these 3 tasks.
- Then my commitment is: If you do any of those tasks for any days this week, I'll give you a FREE 30-minute private coaching session with me ($75 value).
- My commitment plus more! If you do all 3 tasks daily for 7 days (even imperfectly - just try), I'll give you a FREE 60-minute private coaching session with me ($150 value).
- All you have to do is send us an email at [email protected] and let us know you're going to try these 3 tasks for 7 days.
Why am I being so generous? I want to see you succeed, and I know you can! Please don't give up on yourself. You are worthy of this.
How to Cancel Your Membership
We are 100% up-front about your membership and payments. We mean it when we say hassle-free.
You have the power to cancel your membership at any time.
Go to your Teachable profile (top right of this page) click your profile, and then click "membership," then click the "cancel" button. You don't have to email us for permission, although if you have trouble, you can email us and we will cancel for you.
Of course, we hope you will stay a member, but we understand that weight loss journeys, life, and budget changes happen. We never guilt you into staying or make it super-complicated. (I HATE companies doing that to me, and I won't do it to you.)
If the membership lacks the support you need, please email us and tell us about it. We are doing our best, but we know our program can improve. Tell us about your experience so that we can do better. We aren't afraid of discussing hard things, so we'd rather you be honest and not try to spare our feelings.
We value you as a member and are here to support you on your journey. If you need to cancel your membership, please review the following policy.
The Holy Mess Weight Loss Membership has no contracts or months-long commitments, and you are welcome to cancel at any time.
1. Cancellation Request:
- You may cancel your membership at any time through the online platform, Teachable. Simply log into your account and click to your profile in the top right corner. Here are the instructions for how to cancel your membership.
- The information is in the “Manage existing memberships and subscriptions” section, and there is a photo that shows the cancel button.
- Cancellations must be submitted at least 4 days before your next billing cycle to avoid being charged for the upcoming month.
2. Refunds & Prorations:
- Customers are eligible for a full refund if they request a cancellation within 10 days of purchase.
- After the 10-day period, we do not offer refunds or prorated credits for partial months.
- Your membership will remain active until the end of your current billing period.
- Note that cancellation of membership does not automatically issue a refund. A refund must be requested via email to [email protected] within 10 days of purchase.
3. Reactivation:
- If you decide to rejoin, you can sign up at any time, but previous promotional pricing may no longer be available.
4. Billing Disputes:
- If you believe you were charged in error, please contact us within 3 days of the transaction for review.
For further assistance, please reach out to us at [email protected]. We are happy to help.
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